12/16/2023 0 Comments Aviva harwinWhen you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.Įmail marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION? We don’t guarantee that we will receive your returned item. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: 7120 Harwin Dr Houston Tx 77036 If you need to exchange it for the same item, send us an email at and send your item to: 7120 Harwin Dr Houston Tx 77036 We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at / Clearance items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund of the items will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)Īny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 7 days after delivery Please do not send your purchase back to the manufacturer except the items brand name is Silhouette. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods and chemical materials. Sale or clearance items cannot be returned. Several types of goods are exempt from being returned. This return policy is valid for online purchases only. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
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